Our Policies
New Patients
Patients that are new to Young Aesthetics and looking to schedule an injectable or a BBL (Broadband Light) treatment will need to use the “NEW PATIENT” booking options, which includes a Good Faith Exam with the Nurse Practitioner (unless a Comprehensive Consultation has occurred within the past 12 months).
Injectables include: Botox/Dysport/Xeomin, Dermal Fillers, Sculptra and PRF Injections.
Non-injectable treatments, such as: Microneedling, Chemical Peels & professional-grade skincare, do not require a consultation but can be discussed during this visit, if desired & time permitting.
Scheduling
If possible, please use our Online Scheduling system to book your appointment as we have limited staff answering calls. If you choose to call our office, please feel free to leave a brief message and we will return your call within 24 hours. For best availability, we recommend scheduling your next appointment before leaving our office. Due to the medical nature of most of our treatments, appointments sometimes exceed their scheduled time. Please be patient and know that you will also receive the same exceptional service and personal attention.
Late Arrival
Patients arriving more than 10 minutes late may result in a shortened appointment or a cancellation if there is not enough time to safely complete the procedure. We have the right to cancel or reschedule your appointment to ensure you receive a quality treatment and to respect other patients’ scheduled appointments.
Payments
We accept most debit/credit cards and cash; however, we do not accept personal checks at this time. All treatments/products must be paid for at the time of treatment/purchase. There are no refunds for the services performed, however, if you are unhappy with a treatment, please let the staff know so that we have a chance to make things right!
Photography
No treatments will be done without pre and post-treatment photography. Patients who refuse photography will not be treated (no exceptions). All photographs are private & covered by HIPPA laws. Post-treatment and all follow-up visits include photography as well. Photos will not be shared or used for social media purposes without written consent by the patient.
Cancellations
Your appointments are very important to all staff members at Young Aesthetics. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 48 hours notice for reschedules & cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment slot and patient’s on our waiting list miss the opportunity to receive treatments they have been waiting for.
We ask that all new and existing patients keep a credit card on file when scheduling. All cards on file are added to the system via a secure electronic process that ensures the information is encrypted and remains secure. In the event that we do not receive the required notice for a cancellation or you do not show up for your appointment (no-show), a $50 fee will be charged to your card.
You will NOT be charged at the time of scheduling.
You will NOT be charged for rescheduling or cancelling if we are given at least 48 hours notice prior to your appointment.
Thank you for your consideration.
Sickness or illness
Please be considerate and let us know if you aren’t feeling well on the day of your appointment. In most cases, a late-cancellation charge will be waived for sickness/illness reasons, however, if you fail to let our staff know that you will not be able to make it to your appointment, a no-show fee may be applied.